![]() ![]() Interestingly, these same people are able to manage effective, polite and succinct communication and negotiations with others just not their ex! Teaching them the B.I.F.F. Typically, emotional baggage and unhelpful patterns that often were a prominent factor in the relationship breakdown, continue to undermine c o-parenting long after the divouce dust has settled. The most difficult skill for post-separated families to master, in my opinion, is effective communication. ![]() “Sometimes the most powerful interventions are the most simple. Marcia Haber, President and CEO Discover Conflict Solutions, Inc. With the many practical examples, case scenarios and practice exercises, Bill’s books are an invaluable resource to highlight, reference regularly and share with colleagues to keep workplace dynamics in check while establishing healthier, engaging and productive systems within the organizational culture.” Bill writes with compassion to bring greater ease to a variety of complex and difficult workplace relationships which often consume time, productivity and resources unless managed effectively. #Biff response examples professional#I recommend to each of my professional clients to Bookmark or Favorite the High Conflict Institute website as a useful “go to” resource for everyday insights and to order the books, “It’s All Your Fault” and “BIFF: Quick Responses to High Conflict People”. “Bill Eddy is a master creator of simple-to-use tools for managing and de-escalating high conflict behaviors in the workplace. George Simon, Ph.D., bestselling author of In Sheep’s Clothing, Character Disturbance, and The Judas Syndrome Drawing on years of experience with some of the most challenging personalities, Bill Eddy offers the reader simple, practical, tools to effectively defuse any high-conflict situation. ![]() “By their very nature, some people are as difficult to understand as they are to work with or live with. #Biff response examples series#Dan Solin, author of the Smartest series of books Bill gave me a pathway when I thought all roads were blocked.” Instead of pursuing endless, frustrating conflict and confrontation, I adopted an entirely different approach, with excellent results. “I used Bill Eddy to deal with a very difficult personnel situation. #Biff response examples plus#Over 20 examples of BIFF are included, plus a new chapter on coaching others to use BIFF". BIFF is easy to remember, but hard to do, so it takes practice. "Using a BIFF (Brief, Informative, Friendly, Firm) response protects you and your reputation when responding to blame, personal attacks, and hostile email from people with high-conflict personalities. He developed the "high conflict personality" theory and has become an international expert on managing disputes involving high-conflict personalities and personality disorders"- High-conflict people and blamespeak - Writing a BIFF response - Avoid admonishments, advice and apologies - BIFFs for friends and family (and exes) - Neighbors - In the workplace - Business and professions - Organizations and governments - Politicians - Coaching for BIFF responses - You decide. Bill Eddy is a lawyer, therapist, mediator, author, and president of High Conflict Institute. Over twenty examples of BIFF are included, plus a new chapter on coaching others to use BIFF. Easy to remember, but hard to do, so it takes practice. Using a BIFF (Brief, Informative, Friendly, Firm) response protects you and your reputation when responding to blame, personal attacks, and hostile email from people with high-conflict personalities. "BIFF is a unique, proven way to communicate with difficult people. ![]()
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